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Network & IP Telephony

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Organisations are looking today for a trusted and knowledgeable business partner to transform their business communications, implement industry leading technology and be supported by a professional and knowledgeable service partner.


Understanding our customers business challenges and aligning the correct technology to drive business transformation is crucial to successful and long term customer partnerships. Our team will engage with your organisation to help drive down cost and increase business efficiency through better use of technology. As a provider of technology solutions to our customers we work with technology partners and manufacturers who provide world class products to ensure we can meet our customers’ business challenges, requirements and expectations.

Roswell provides a range of high quality award-winning Internet services for business, from the latest in high speed Broadband Internet access to leased line with guaranteed availability.
Our Fibre Optic Broadband services offer faster download speeds so your business can get more out of its Internet connection than ever before. We can also ensure a level of performance even at times when the network is busy with a best efforts minimum downstream throughput. A Leased Line from Roswell provides your business with guaranteed symmetrical connectivity reinforced by a premium 100% availability Service Level Agreement honoured by Service Credits. Leased Lines are available over copper (EFM) or fibre (Ethernet) and offers bandwidths ranging from 1 Mbps up to 5 Gbps.


It is referred to as a number of different things, but ‘Voice over IP’ is short for ‘Voice over Internet Protocol’. Sometimes it’s simply called ‘VoIP’. But what exactly is VoIP?
VoIP or Voice over IP, is the future of making and receiving telephone calls. The technology involved is called internet protocol (the ‘IP’ bit of Voice over IP). It turns your voice into data packets and sends them instantly over your existing broadband network to the person you’re calling. The receiver notices nothing different; they still hear your voice as normal. The call quality will be very similar to, or the same as, that of any regular landline service. VoIP calls can be made either via your computer or through a regular phone handset. VoIP calls tend to be cheaper as they use the infrastructure you’ve already got in place to make and receive your calls.
Unified Communications is the integration between real time communication services and non-real-time communications. Unified Communications is rarely seen as an individual product, but a group of products working together to provide a consistent user experience across multiple devices.
We understand that the workplace today has become a complex environment of users, devices and applications. We believe Unified Communications to be an enabler for our customers in bringing together a range of technology and integrating them to enhance the communication process between colleagues and customers.

“Since Roswell has been managing our IT systems I have found them to be very professional in their approach combined with a good friendly team. It’s like having an in-house IT department at a fraction of the cost “


Harvey Ockrim – Satelliet UK

Our job at Roswell is to fully understand the benefits and features of the products we supply from our vendors in order to recommend the most suitable and beneficial business telephone system to your company.
Once the business telephone system has been selected and the manufacturers products have been implemented, Roswell will continue to work with our customers to ensure maximum efficiency is being achieved and that they are receiving a return on their investment. Close relationships with our customers ensure that they are made aware of any advances in technology from our vendors.
So why would customers choose a hosted option for their Voice and Unified Communication? The main reason we see ‘cloud’ based telephone gaining market share is that it can potentially simplify a customer’s access to business telephony functionality. With a hosted voice solutions you are able select a flexible contract with a single regular payment for the use of the desired number of users and features.
There is also the potential to flex up and down the number of users which has always been difficult with traditional PBX. Hosted voice solutions take some of the complexities of PBX ownership and provide them as a managed offering that can lead to companies requiring fewer heads to support internal users and a less hands on approach is required. An example of this would be that software upgrades are the responsibility of the hosted platform provider and not you the customer. As always there are multiple considerations that need to be evaluated before a decision is made on the hosted voice solution options and we have the knowledge to guide you through this discovery process.
well-planned structured cabling infrastructure is critical for both present and future success. The fundamental concerns that structured cabling solutions must address are reliability, manageability, scalability and flexibility.
Roswell offers a range of precision solutions to address your communications cabling demands. Whether you want us to manage simple moves, adds or changes, or design complete solutions and installations, our flexible approach and thorough work practices guarantee successful results.