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About

Professional IT Solutions

We are large enough to deliver, whilst being small enough to care.

Roswell HQ

We take our name and inspiration from the famous Alien landing incident in Roswell, New Mexico in 1947 which many believe to be the number one mystery of all mysteries in the 20th century.

 

 

Roswell was founded on the principle of delivering first class outsourced IT support to companies with no in-house IT department. Our clients don’t need to worry about solving their IT mysteries – that’s what we’re here for and our friendly team of experts is always on hand to resolve the issues that threaten to disrupt efficiency and staff productivity.

 

At Roswell we believe that IT support should include an all-important personal touch, this is provided through the work of our friendly and knowledgeable IT Consultants, all of which speak plain English. They are encouraged to develop individual excellence and to that aim Roswell invests in the latest training techniques both internally and externally. After more than a decade, our customer retention rate remains high and our staff turnover low – facts which we believe reflect the quality of our people, the type of customer care we promote and our willingness to go the extra mile.

 

Supporting Charities

 

Roswell works with many charities and is fully conversant with the discount structures charitable organizations are entitled to. Our pricing model for charities reflects the valuable work they do in the community.

 

Please call and ask for further details on our special IT support packages designed specifically for charitable organizations.

Mission Statement

By ensuring we deliver first class IT Support to our customers we will ensure we have an excellent customer retention Rate, this is based on the directors firmly held belief that dedication to customer service is the key factor in the success of any business. - Roswell IT

Key Team

From virtual servers to virus’s, our team of experienced IT professionals have it covered.

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Managing director
Jim Craig
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Technical Director
Craig Friel
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IT Supervisor
John Brooks