Below you will find our policy regarding personal information you may be asked to provide when you register on this website, or participate in our online surveys or discussion panels or otherwise provide personal information on this site. This includes personal data, e-mail address and other information specific to you. We respect your privacy and have put together the following guidelines to address your concerns and let you know how we hold and use your personal information.
What we collect and what we use it for
We collect personal information when you use our services and the panels and any surveys on this site. We may also receive information about you from our business partners or marketing firms. We ask you for personal data only when it is needed for any services you have enquired about or asked us to provide or for participation in any panels, surveys or other activities in which you are taking part on the site or to respond to your requests for information.
We also receive and record information by tracking user traffic patterns throughout our pages to maintain a record of the movements of visitors to our site such as the page visited and the information, activity or service requested. If you send us e-mail, we will also retain the content of your e-mail and your e-mail address to respond to your message and handle any follow up. We use this information to customise the content you see on our pages, to fulfil your requests, to communicate with you generally and to contact you about special, promotions or new services. If you don’t want to hear about special promotions or new services, please let us know by e-mailing us on firstname.lastname@example.org
Surveys and panels
In relation to surveys you participate in, we will only request information necessary to carry out analysis relevant to the subject at hand and will only use survey information (other than contact details) for that survey and future aggregate analysis of data. If after agreeing to participate in future online panels and surveys, you want to have your name removed, send us an e-mail to email@example.com and type REMOVE in the subject line.
What information do we share?
There are times when we require to share the personal information we learn from you with other parties. However, the information we hold on our customers is an important part of our business and it is not our business to sell or rent this information to others. We may however share personally identifiable information about our customers in the following situations:
We may use other companies and individuals to perform functions in certain situations on our behalf such as moderating a discussion panel or running a survey. Other examples could include providing marketing assistance and data analysis and providing customer service. These agents only have access to information required for that purpose and may not use it for any other purpose.
Subsidiaries and strategic partners
We share certain information with subsidiaries under our control and also with our affiliated businesses but we only share customer information relating to a transaction with that business.
Other companies sometimes ask us to market their products and/or services on our site and we sometimes send these offers to our customers on behalf of these other businesses. When we do this, we do not give that business your name and address. If you don’t want to receive such communication, please let us know by e-mailing us at firstname.lastname@example.org
We are continually trying to expand and improve our business and we may sell or buy businesses or assets in these transactions. Customer information is generally one of the transferred business assets in these situations and in the event that Roswell IT Services or substantially all of its assets are acquired, customer information may be one of the transferred assets.
All information is received by us and retrieved using secure technology. In order to provide a safe and secure environment for your personal information we use up to date technology with a view to protecting that information against loss, misuse or unauthorised alteration. We only allow authorised personnel access to personal information you provide. You creating passwords that cannot be easily accessed, guessed or reproduced by unauthorised persons can enhance the effectiveness of our safety measures.
We may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on the site.
Questions or Suggestions